CONTACT EXCALIBUR

3237 Ridgeview Place
Nanaimo, BC V9R 7C7
250-616-3164

excaliburhomes@shaw.ca

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It is with pleasure and without hesitation that this letter of recommendation is provided for Excalibur Custom Homes and its owner, Gary Richardson.

I must say I heard no shortage of "dreadful" stories about the building process, and as I entered the final stages of my home construction with Gary, I found the entire development to be what it should be an exciting and enjoyable time building a house. I couldn't be more pleased with Gary.

Gary's attention to detail by making notes and being a good listener, as well as his good judgement, made building my home enjoyable. He delivers timely and useful information regarding selection decisions, provides unprompted updates on a frequent basis, and was respectful of my needs, all while keeping the project on time and on budget. I know that I have not been the easiest of clients, as I have a very high service expectation of everyone involved in my home. There was times when individuals had not met my standards, and Gary's personal commitment to my uncompromised satisfaction was clearly evident as he willingly assisted in identify subcontractors when necessary.

I enjoy my new home the quality is beautiful, unrivalled! I can't say enough positive things about it.

I would give my highest recommendations to Gary Richardson and Excalibur Custom Homes.

Sincerely,
Kent Clarck, President

Please accept this letter as a testament of our appreciation for your excellent work on our behalf, during the multi-phase renovation of our waterfront home in Parksville, B.C. between March and December, 2013.

The renovation work involved the efforts of your professional sub-trades to complete phased demolition work, structural reinforcement, electrical and mechanical upgrades; as well as drywall, painting, custom cabinetry and hardwood flooring installation. The ceramic tile flooring and backsplash work in the new kitchen, bar, and washroom areas was also completed very professionally throughout the three phases of the project.

As a retired project manager in the commercial mechanical contracting field, I was very appreciative of the ongoing efforts and cheerful manner in which your tradesmen attempted to minimize any inconvenience of their work on our daily life in an occupied space, throughout the nine month duration of the renovation project. I would have no hesitation in recommending the quality and the professionalism of, both yourself and the professional trades that you employ in performing any future contracting work for prospective customers.

Many thanks to yourself and your trades from my wife, Jeanne, and myself for your excellent work on our behalf over the past year.

Sincere Regards,
Jeanne and Harry Wallace